Reception is open from 09:00 to 20:00. If guests plan to arrive after this time they must notify reception in advance to get information for collecting the keys; access to the apartment is not guaranteed otherwise.
Check-in: the rooms are available from 4.00 pm onwards; we will prioritise preparing the apartments of guests who communicate their expected arrival time.
Check-out: it is necessary to leave the rooms by 10:00.
Pets are not allowed.
Children and extra beds: all children under the age of 3 stay free of charge (sleeping in bed with their parents). Guests with children under the age of 3 can request the availability of a cot in advance for a fee.
Security measures to protect the health and safety of our guests.
Your stay in complete security.
We inform you that we have adopted all the health safety measures required by the competent Authorities to guarantee the total safety of all Guests and our Staff.
We guarantee maximum comfort and peace during your stay through the application of rigorous hygiene procedures in all common areas, in the rooms, and in contact with our Team.
Upon arrival, you will be able to personally verify our application of the safety measures – protocols that will in no way hinder enjoyment of your stay.
These are the main procedures we have implemented:
Constant cleaning and sanitization of all rooms, common areas, and dining halls.
Strict sanitization and cleaning of all possible contact points (door handles, lifts, reception counters, common bathrooms, etc…), which are disinfected several times a day.
Providing all staff with the necessary personal protective equipment
Hand sanitizers placed in the various areas of the hotel
Training of our staff to ensure compliance with safety protocols
Simplification of check-in and check-out procedures
Room service on request
Personal protective equipment available on request for guests
We are happy to welcome you and do what we like doing best: putting your well-being at the centre of your stay.